Microsoft Dynamics AX (Archived)

Cancel PO, in inventory Transaction the PO still ordered

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Posted on by benjamin84

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Dear All,

I have cancelled the PO, the qty in line have changed into blank/empty.

later I saw in the inventory transaction, for those PO and item, the status in inventory transaction still ordered.

how come its still ordered ? doesn't the PO already cancelled ?

what the right step to cancel the PO so purchasing and planner wouldn't see those PO as supply.

users want in inventory transaction the status changed into cancelled

Need you advice.

Thanks

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Sagar Suman 6,550 Super User 2025 Season 2 on at

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Hi benjamin84,

We encountered the same issue some time ago and It was in our case because we were using a workflow in the purchase order.

All the changes made to a purchase order after its approval once have to be approved again to give effects.

So when we cancelled the purchase order we expected the same to give effect on the transactions and to remove the ordered transactions but the transactions will get affected at the approved stage of the purchase order. So as we submitted the purchase order in the workflow and was approved for its cancellation the transactions were removed.

Kindly confirm if you use workflow in the purchase order and if yes then try to get it approved via workflow and the transactions will be removed.

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Prashant Singh 8,802 on at

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Dear benjamin84,

You can cancel the PO by clicking on cancel button in purchase order list page >> action pan >> Cancel.

or

Purchase order line >> Update Line >> Cancel the delivery reminder. This will cancel the line ordered qty.

Second option will help you to cancel the line qty line wise.

Regards,

Prashant Kumar

Skype : prashant_cs2009

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benjamin84 2,075 on at

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Hi Sagar,

Thanks for you detail explanation,

I see, so if the po cancelled, its need to be submit again for the approval.

once its done, it's status will updated in other forms as well.

Danke

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benjamin84 2,075 on at

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Yes Prashant,

I did the steps, but its still ordered in inventory transaction forms.

Thanks for your steps

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Prashant Singh 8,802 on at

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Dear benjamin84,

Can you please share some screenshots for your PO line status and inventory transaction status. Also confirm if you have activated change management feature.

Regards,

Prashant Kumar

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Sagar Suman 6,550 Super User 2025 Season 2 on at

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Hi Benjamin84,

Yes if you use workflow then all changes need approval for changes to reflect in transactions. So if you cancel then you need to get you it approved.

Make a note this only happens when you use request change to do cancellation for an already approved purchase order.

Transactions are created when you approve a purchase order and they will be updated when you get approved cancelled purchase order.

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R@vi on at

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Where we can see the transaction for cancelled Purchase order in AX 2012. Is it possible to receive again the cancelled PO.

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Prashant Singh 8,802 on at

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Dear Ravi,

In this case is just open the PO >> Select the line >> Click on update line and shown in my previous reply. >>Enter the Qty and >>click Ok. This will change the line status to open order and you can continue PO receiving.

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