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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Global Search results ...
Microsoft Dynamics CRM (Archived)

Global Search results are different than Quick Find. Why?

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Posted on by Community Member

Hello,

I am using CRM 2015 and have configured my system for Global Search. The problem is that when I do a search I will get varying results..

  • A Quick Find on the account entity retrieves = 369 results. 
  • A Global Search on the account entity retrieves ~ 80 results (manually counted by scrolling down the list).

From what I understand they are both using the quick find form for both search columns and searchable fields.

  1. How can my results vary?
  2. Does CRM have a max return on the Global Search?
  3. Can CRM display the total returned for Global Search?

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  • Suggested answer
    Daniel at VNS Profile Picture
    Daniel at VNS on at

    Two possible reasons you might get different results:

    1 - Quick Find is based on the single entity, and will return all applicable results.

    2 - if you have Full Text Indexing enabled (system settings), that only applies to Global Search and can affect results.

    3 - Global Quick Find is limited to 80 results.  See: community.dynamics.com/.../208929

  • Suggested answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,078 on at

    Hi,

    There is a limit of maximum of 80 records per entity on the global search result page. 

    In order to remove this limits, navigate to Settings --> Administration --> System Settings. The following window appears.

    5684.re.png

    Select No for Enable Quick Find record Limits under Set up Search.

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