1. Is it not possible OOB to add 15 minute increments to duration? After 1 hour it goes to 30 minute increments...
2. I have a requirement that the first hour rate of $50 is ALWAYS billed, even if the work takes less than an hour. After the first hour, we bill at increments of 15 minutes. So, if the job takes 1.5 hours, the total should be $75.
I created a Field Service Price List item, set the minimum charge amount to $50. However when I enter duration of 1.50 hrs, it is totaling the $50 and then another $50 + $25, which equals $125. I need the total to be $75, not $125. How do I configure the price list item to reflect always a base charge of $50, but not adding it "twice" when duration is over an hour?
