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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Is it possible to bloc...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Is it possible to block for the store employees to create a customer account in POS?

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Posted on by Community Member

Hi,

Is it possible to block for the store employees to create and edit a customer account in MPOS?

I have looked under 'POS permissions' and 'POS functioanilties' and I cannot find the parameter to use:

pastedimage1607429908182v1.pngpastedimage1607429924628v2.png

Thank you in advance.

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  • Suggested answer
    Shaimaa Abo Gabal Profile Picture
    Shaimaa Abo Gabal Microsoft Employee on at

    Hi Lonepoulsen ,

    You can't block customer creation at POS but you can change permission and add manager permission to create customer .

    From POS Operations > Find operation " Customer Add : 612" and add manager permission .

    pastedimage1607500916071v1.png

    After sync the data to channel , if the cashier has no manager permission , he can't create customer unless manager sign in 

    pastedimage1607501008228v2.png

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