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Microsoft Dynamics CRM (Archived)

Does Dynamics 365 work with SharePoint 2019 and does CRM 2016 work with SharePoint 2019?

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Posted on by 26

Wondering if Dynamics 365 and CRM 2016 work with SharePoint 2019.  Can someone please let me know?

Thank you.

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  • Suggested answer
    Kokulan Profile Picture
    18,054 on at

    Hi

    It depends on what type of integration you are doing.

    if you are doing old CRM List based integration, please see below for whats supported

    SharePoint authentication method support

    SharePoint versionList component supportServer-based SharePoint integration support
    SharePoint 2013 or SharePoint 2013 SP1 Yes Yes with SharePoint 2013 SP1 when used with Dynamics 365 for Customer Engagement apps
    SharePoint 2010 SP1 or SP2 Yes No
    SharePoint Online Yes Yes

    If you are using the Microsoft Dynamics CRM 2016 List Component for Microsoft SharePoint, one of the following versions of SharePoint must be available:

    • SharePoint 2013 or SharePoint 2013 SP1

    • SharePoint 2010 SP1 or SP2

    • SharePoint Online

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/sharepoint-document-management-software-requirements

    According to this page, if you will be doing server side integration, then yes the CRM and Sharepoint combinations you mentioned should work.

     And the following is from a bit old compatibilty list page

    ScreenClip-_5B00_351_5D00_.png

    https://support.microsoft.com/en-gb/help/3124955/compatibility-with-microsoft-dynamics-crm-2016

  • USA80 Profile Picture
    26 on at

    We are using SharePoint for our document repository.  So when we go to Document in CRM, it connects to our sharepoint there.  We are on Prem as well.  In our links, I don't see anywhere that it says SharePoint 2019.  Am I missing it?  Just want to be sure that it will work with D365.  Thank you.

  • Verified answer
    Kokulan Profile Picture
    18,054 on at

    You will have to check what type of integration method you are using at the moment.

    There are two types - CRM List Based  and Server Side Integration

    If you want to carry on using List Based integration (this is an old approach and not recommended any more), you wont be able to use this with Sharepoint 2019.

    If you go for Server Side Integration approach, yes you should be able to use Dyanmincs 365/CRM 2016 with Sharepoint 2019.

    If you currently have List Based approach configured, you can switch have a look at the link below

    docs.microsoft.com/.../switching-list-component-changing-deployment

  • Suggested answer
    gdas Profile Picture
    50,091 Moderator on at

    I believe share point 2019 compliant with Dynamics 365-

    docs.microsoft.com/.../configure-server-based-authentication-sharepoint-on-premises

  • USA80 Profile Picture
    26 on at

    How do I find out if I am using CRM List Based or Server Side Integration?

  • Suggested answer
    Kokulan Profile Picture
    18,054 on at

    There are few ways to check this

    01. Do your users have to login to Sharepoint when the trying to go to Documents tab, does it prompt them to login to Sharepoint if they have not already logged in - This List component behaviour

    02. You can check your SP to see if you have the CRM List component WSP installed

  • USA80 Profile Picture
    26 on at

    When my users are in CRM, and go to documents tab, it does not prompt them to log into sharepoint...so does that mean we are using server side integration?

  • Suggested answer
    Kokulan Profile Picture
    18,054 on at

    Assuming they have not logged in to sharepoint on a separate tab/browser window, yes that a sign that its server side integration.

    I would also check the SP collection to see if the CRM List WSP is installed

  • USA80 Profile Picture
    26 on at

    I was told that CRM List WSP is installed.  I don't see a solution in CRM for it though, should I?  If so, what should it be called?

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