Will contacts in journey still receive emails after the journey end?

Posted on by KS-08050315-0

Hello Community,

Does anyone know if contacts who are already in a journey after the journey's end date elapses will continue receiving the emails in that journey?

An example to illustrate what I am asking:

I've set my segment based journey to start on 1 Jul 2024 and journey end as 31 Jul 2024.
I have 2 emails in my journey, where the 2nd email will be sent 1 month after the 1st email.

I have a contact who enters the journey on 15 Jul, so they have received email 1. Email 2 is meant to be sent to them on 15 Aug, but my journey ends on 31 Jul. So will this person receive email 2?

Appreciate any help!!

Categories:

Customer Journey Design