web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer Insights - Journeys forum
Under review by Community Managers

Under review

Thank you for your post! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Will contacts in journey still receive emails after the journey end?

Posted on by
Hello Community, 
 
Does anyone know if contacts who are already in a journey after the journey's end date elapses will continue receiving the emails in that journey?

An example to illustrate what I am asking:
 
I've set my segment based journey to start on 1 Jul 2024 and journey end as 31 Jul 2024. 
I have 2 emails in my journey, where the 2nd email will be sent 1 month after the 1st email. 
I have a contact who enters the journey on 15 Jul, so they have received email 1. Email 2 is meant to be sent to them on 15 Aug, but my journey ends on 31 Jul. So will this person receive email 2? 
 
Appreciate any help!!

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Customer Insights - Journeys

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans