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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Sync Contacts Office 3...
Small and medium business | Business Central, N...
Suggested Answer

Sync Contacts Office 365 "Companies" and other fields

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Posted on by BernardOz 81

Hi everyone, 

So, BC is working and linked with my exchange. All steps have been followed and till there everything seems to be ok.

Now, when I go BC > Contacts > Process > Sync with O365, the system ONLY SYNCS the Person data (name, phone/mobile, email, State) despite the fact that in Outlook I have filled the fields with more info such as COMPANY or the Business Address.

I'm expecting that by syncing Contacts in this way BC be able to create COMPANY contact as well, I mean the whole lot.

Is it  that possible or I'll have to do the process manually or via .csv??

I have the impression that could be a missing config of "Outlook Sync. Entities" card (in the Administration Menu). 

Any help is more than welcome.

Regards,

B.

Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
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  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels Microsoft Employee on at

    Hello,

    This is discussed here:

    docs.microsoft.com/.../admin-synchronize-outlook-contacts

    Only company contacts that do have their Email address stored.

    Thanks.

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