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Suggested answer

Hide "Open in Classic view" button in Personalized settings menu of UCI app - D365 v9 On-premise

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Posted on by Sneha Aitha 35

We are using Dynamics 365 v9 Unified interface app - Onpremise version. When the user is on UCI app, in settings menu(Settings gear icon) the user is able to see "Open in Classic view" button which switches the application to Classic view. Is there a way to hide this option from the application ribbon as we do not want to show this option to the end user.
I haven't found "Open in Classic view" button in application ribbon.


Could any one please let me know how to hide this button on UCI app please.

  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Hide "Open in Classic view" button in Personalized settings menu of UCI app - D365 v9 On-premise

    Hello Sneha,

    As Linn said, there is no supported way to achieve this.

    That being said, I'm curious as to why you would want to deploy Unified Interface on-premise and not use the web client instead?

    It's important that to consider that the web client on Dynamics 365 Customer Engagement on-premise is NOT deprecated.
    This is specifically called out here:
    https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/faqs-transition-unified-interface#how-does-this-move-impact-on-premises-customer-and-what-will-happen-when-the-web-client-is-deprecated-do-web-client-forms-become-unsupported 
    So the web client will still be supported for them, as long as their on-premise version is supported.
    Support lifecycle for every product is detailed here: https://support.microsoft.com/en-us/lifecycle/search

    In case you absolutely want to use Unified Interface on-premise, I advise that you wait for the next version.

    Henry

  • Linn Zaw Win Profile Picture
    Linn Zaw Win 3,407 on at
    RE: Hide "Open in Classic view" button in Personalized settings menu of UCI app - D365 v9 On-premise

    I don't think there is a way to customise the menu options under "Settings gear icon"

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