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Is there anything available out of the box? 3rd party solutions available?
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Hello,
There are different ways to automate sales depending your sales process and CRM provide end to end sales process automation, apart from that CRM provides extensive customization and extension options as well in case of your sales process is not mapping with out of the box sales process. Please go through sales ebooks you will get what are the different ways to automate sales in CRM:
www.microsoft.com/.../sales-top-links.aspx
Venkat,
Yes.
Dynamics CRM has Lead -> Opportunity -> Account/Contact qualification as the salesforce automation and supports the xrm to customize your own sales process as well.
Thanks.
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