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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / error: Microsoft.Dynam...
Microsoft Dynamics NAV (Archived)

error: Microsoft.Dynamics.Nav.Client has stopped working

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Posted on by Community Member

Hi everybody,


This error has given me a headache for 4 days and i have not found a solution yet. One of the users that is using Nav 2013 R2 Client, suddenly can not open the program and the error is "Microsoft.Dynamics.Nav.Client has stopped working".

I have checked the license and it seems everything is ok, it has not expired and it has enough full users.

I have reinstall the Client and still the same. I have tried to login with another username and still the same.

The system is Windows 7, 32 bit, but the user has worked for a couple of months at this computer.

I really do not know what to do.


Can anyone help me please?

Thank you so much in advanced,

Edera

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  • Suggested answer
    Nareshwar Raju Vaneshwar Profile Picture
    Nareshwar Raju Vane... 5,596 on at

    Hi Edera,

    Please check the Event Viewer on the client PC to check the error trace. Post the error trace here, so that we can see what has failed and from there we can carry forward.

  • RockwithNav Profile Picture
    RockwithNav 8,637 Super User 2025 Season 2 on at

    Hey Edera,

    Check out this link it may help you.

    primarilynav.wordpress.com/.../microsoft-dynamics-nav-client-has-stopped-working-error-when-starting-nav-client

  • Community Member Profile Picture
    Community Member on at

    Hello Nareshwar,

    Thank you very much for responding.

    Event Viewer

    Source: Application Error Event ID:1000

    Faulting application name: Microsoft.Dynamics.Nav.Client.exe, version: 7.1.35473.0, time stamp: 0x52403ee6

    Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdaae

    Exception code: 0xe0434352

    Fault offset: 0x00009617

    Faulting process id: 0x1d4

    Faulting application start time: 0x01d19c8892b40ad6

    Faulting application path: C:\Program Files\Microsoft Dynamics NAV\71\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe

    Faulting module path: C:\Windows\system32\KERNELBASE.dll

    Report Id: e9c988df-087b-11e6-aeb7-7071bce1557f

    Details

    Microsoft.Dynamics.Nav.Client.exe

    7.1.35473.0

    52403ee6

    KERNELBASE.dll

    6.1.7600.16385

    4a5bdaae

    e0434352

    00009617

    1d4

    01d19c8892b40ad6

    C:\Program Files\Microsoft Dynamics NAV\71\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe

    C:\Windows\system32\KERNELBASE.dll

    e9c988df-087b-11e6-aeb7-7071bce1557f

    Source: .Net RunTime   Event ID: 1026

    Details

    Application: Microsoft.Dynamics.Nav.Client.exe

    Framework Version: v4.0.30319

    Description: The process was terminated due to an unhandled exception. Exception Info: System.ArgumentOutOfRangeException

    Stack: at Microsoft.Dynamics.Framework.UI.BindingManager.DoFill(Microsoft.Dynamics.Framework.UI.DataReaderFillOptions) at Microsoft.Dynamics.Framework.UI.BindingManager.Fill(Microsoft.Dynamics.Framework.UI.BindingManagerFillOptions) at Microsoft.Dynamics.Framework.UI.BindingManager.Fill() at Microsoft.Dynamics.Framework.UI.LogicalForm.LoadDataInternal() at Microsoft.Dynamics.Framework.UI.LogicalForm.LoadData() at Microsoft.Dynamics.Framework.UI.Windows.LogicalFormAdapterBase.OnLoadData() at Microsoft.Dynamics.Framework.UI.Windows.LogicalFormAdapterBase.LoadDataInternal() at Microsoft.Dynamics.Framework.UI.Windows.LogicalFormAdapterBase.OnUpdateUI(Boolean) at Microsoft.Dynamics.Framework.UI.WinForms.LogicalFormAdapter.OnUpdateUI(Boolean) at Microsoft.Dynamics.Framework.UI.Windows.ContainerLogicalControlAdapter.OnUpdateUI(Boolean) at Microsoft.Dynamics.Framework.UI.WinForms.FormHostControlAdapter.OnUpdateUI(Boolean) at Microsoft.Dynamics.Framework.UI.Windows.ContainerLogicalControlAdapter.OnUpdateUI(Boolean) at Microsoft.Dynamics.Framework.UI.Windows.ContainerLogicalControlAdapter.OnUpdateUI(Boolean) at Microsoft.Dynamics.Framework.UI.Windows.LogicalFormAdapterBase.OnUpdateUI(Boolean) at Microsoft.Dynamics.Framework.UI.WinForms.LogicalFormAdapter.OnUpdateUI(Boolean) at Microsoft.Dynamics.Framework.UI.Windows.ContainerLogicalControlAdapter.OnUpdateUI(Boolean) at Microsoft.Dynamics.Framework.UI.Windows.ContainerLogicalControlAdapter.OnUpdateUI(Boolean) at Microsoft.Dynamics.Framework.UI.Windows.LogicalFormAdapterBase.OnUpdateUI(Boolean) at Microsoft.Dynamics.Framework.UI.WinForms.LogicalFormAdapter.OnUpdateUI(Boolean) at Microsoft.Dynamics.Framework.UI.Windows.LogicalFormAdapterBase.OnIdle() at Microsoft.Dynamics.Framework.UI.WinForms.LogicalFormAdapter.Idle(System.Object, System.EventArgs) at System.EventHandler.Invoke(System.Object, System.EventArgs) at Microsoft.Dynamics.Framework.UI.Windows.ClientSessionBase.EnterIdle(System.EventArgs) at Microsoft.Dynamics.Framework.UI.WinForms.ClientSession.<PrepareCore>b__1(System.Object, System.EventArgs) at System.EventHandler.Invoke(System.Object, System.EventArgs) at System.Windows.Forms.Application+ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32) at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32) at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext) at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext) at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.RunMessagePump() at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.RunCore() at Microsoft.Dynamics.Framework.UI.Windows.ClientSessionBase.Run() at Microsoft.Dynamics.Nav.Client.WinClient.NavClientErrorHandler.ExecuteAndCatchExceptions(System.Func`1<Int32>) at Microsoft.Dynamics.Nav.Client.WinClient.ExceptionHandler.DoExecute(System.Func`1<Int32>) at Microsoft.Dynamics.Nav.Client.WinClient.StartWinFormsClient.RunCore() at Microsoft.Dynamics.Nav.Client.WinClient.StartWinFormsClient.Run(Boolean) at Microsoft.Dynamics.Nav.Client.WinClient.StartWinFormsClient.RunAndDispose() at Microsoft.Dynamics.Nav.Client.Program.ExecuteNormally(System.Func`1<Int32>) at Microsoft.Dynamics.Nav.Client.Program.Main(System

  • Community Member Profile Picture
    Community Member on at

    Thank you for your respond,

    This is another version and doesn't work. I have tried this before.

  • Suggested answer
    Nareshwar Raju Vaneshwar Profile Picture
    Nareshwar Raju Vane... 5,596 on at

    Hi Edera,

    I checked your Event Viewer with a question on Mibuso. Please read the last answer of the thread, do try the option. Possibly a hot fix.
    Link: http://forum.mibuso.com/discussion/60425/nav-2013-r2-client-stopped-working-when-started-from-network

    Hope it helps.

  • Suggested answer
    Tharanga Chandrasekara Profile Picture
    Tharanga Chandrasekara 23,118 on at

    This is not related to dynamics NAV license.  If the error still exists even after you reinstall the client, that means it is most probably related to Windows. Can you check the event log related to Dynamics NAV and post the trace in here so that we can get more details on this.

  • Community Member Profile Picture
    Community Member on at

    thank you for your help. i have tried it, but the solution was at database, the DB was corrupted.

  • Community Member Profile Picture
    Community Member on at

    Hi Edera...

    DB was corrupted?

    I have the same Problem.. Same error Messages.

    What have you done, to fix the "corruption"

    THANKS

    Stephan

  • Suggested answer
    Maneesha Profile Picture
    Maneesha 5,891 on at

    hi friend ,

    i was effected the same problem ,  its sorted once u have change Ur Personalization , Select working Personalization

    /Departments/Administration/Application Setup/RoleTailored Client/User Personalization

    Keep profile ID Empty : or previously working Personalization set

  • Suggested answer
    Maneesha Profile Picture
    Maneesha 5,891 on at

    hi friend ,

    If this is effected with ur profile to change this u need  another super user access  permissions , log using your Super user ID or Emergency login

    User Personalization ==> select your user ==> open it => change "Profile ID" to previously working set or keep it empty ,,,,

    i was effected the same problem ,  its sorted once u have change Ur Personalization , Select working Personalization

    /Departments/Administration/Application Setup/RoleTailored Client/User Personalization

    Keep profile ID Empty : or previously working Personalization set

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