Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / error: Microsoft.Dynam...
Microsoft Dynamics NAV (Archived)

error: Microsoft.Dynamics.Nav.Client has stopped working

(0) ShareShare
ReportReport
Posted on by Community Member Microsoft Employee

Hi everybody,


This error has given me a headache for 4 days and i have not found a solution yet. One of the users that is using Nav 2013 R2 Client, suddenly can not open the program and the error is "Microsoft.Dynamics.Nav.Client has stopped working".

I have checked the license and it seems everything is ok, it has not expired and it has enough full users.

I have reinstall the Client and still the same. I have tried to login with another username and still the same.

The system is Windows 7, 32 bit, but the user has worked for a couple of months at this computer.

I really do not know what to do.


Can anyone help me please?

Thank you so much in advanced,

Edera

*This post is locked for comments

  • Cafeine Profile Picture
    Cafeine 5 on at
    RE: error: Microsoft.Dynamics.Nav.Client has stopped working

    Thanks for the suggestion, that resolved my issue after upgrading a 2009R2 to 2013 then to 2018. 2018 was crashing whenever I used the menusuite. After deleting the file it works correctly. Thanks!

  • ManishS Profile Picture
    ManishS 78 on at
    RE: error: Microsoft.Dynamics.Nav.Client has stopped working

    Is there any other user with the same windows os, try on that system using run different user.

  • Suggested answer
    Shubin Dongre Profile Picture
    Shubin Dongre 30 on at
    RE: error: Microsoft.Dynamics.Nav.Client has stopped working

    Hi,

    I was facing same issue and after trying many solutions it was not resolved.

    In the end, I have restored the database with the previously taken Backup file and now it is working fine.

    Thanks & Regards

    Shubin Dongre

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: error: Microsoft.Dynamics.Nav.Client has stopped working

    Try to delete C:\Users\Currentuser\AppData\Roaming\Microsoft\Microsoft Dynamics NAV\PersonalizationStore.xml

  • Sivaji Raman Profile Picture
    Sivaji Raman 20 on at
    RE: error: Microsoft.Dynamics.Nav.Client has stopped working

    Dear,

    yes, its working fine.

    Thanks for your support.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: error: Microsoft.Dynamics.Nav.Client has stopped working

    Since the NAV windows client application keeps crashing. I cannot open the application not to talk of changing user personification. How else can i resolve this please?

  • Suggested answer
    Ashwini Tripathi Profile Picture
    Ashwini Tripathi 4,624 on at
    RE: error: Microsoft.Dynamics.Nav.Client has stopped working

    Try latest CU released, Check your Profile & Database else should be issue with OS.

  • Suggested answer
    Amol Salvi Profile Picture
    Amol Salvi 18,694 on at
    RE: error: Microsoft.Dynamics.Nav.Client has stopped working

    Check the profile attached that user and try to attach different profile and check.

    Sometimes due to functionality which is not complied properly and attached to the profile which is assigned to user may crash client.

  • Suggested answer
    Maneesha Profile Picture
    Maneesha 5,889 on at
    RE: error: Microsoft.Dynamics.Nav.Client has stopped working

    hi friend ,

    If this is effected with ur profile to change this u need  another super user access  permissions , log using your Super user ID or Emergency login

    User Personalization ==> select your user ==> open it => change "Profile ID" to previously working set or keep it empty ,,,,

    i was effected the same problem ,  its sorted once u have change Ur Personalization , Select working Personalization

    /Departments/Administration/Application Setup/RoleTailored Client/User Personalization

    Keep profile ID Empty : or previously working Personalization set

  • Suggested answer
    Maneesha Profile Picture
    Maneesha 5,889 on at
    RE: error: Microsoft.Dynamics.Nav.Client has stopped working

    hi friend ,

    i was effected the same problem ,  its sorted once u have change Ur Personalization , Select working Personalization

    /Departments/Administration/Application Setup/RoleTailored Client/User Personalization

    Keep profile ID Empty : or previously working Personalization set

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Congratulations 2024 Spotlight Honorees

Kudos to all of our 2024 community stars! 🎉

Meet the Top 10 leaders for December

Congratulations to our December super stars! 🥳

Start Your Super User Journey

Join the ranks of our community heros! 🦹

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,735 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,466 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans