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Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Lookup fields are not returning results for searches including special characters

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 Lookup fields in the Unified interface is not returning the  when special character is included in the search. (for example searching for contact  "O'brien" does not return any result.)

Have anyone faced this issue and resolved it?

I have the same question (0)
  • Suggested answer
    RaviKashyap Profile Picture
    55,410 Moderator on at

    Hi,

    I just tried this and it worked for me. I created a contact with the name "Kevin O'Brien" and then search it as "o'brien". You can try this at your end as well and see if it works or not. If not, then check if the name field is enabled for quick find?

    Hope this helps.

  • Suggested answer
    Henry J. Profile Picture
    5,237 on at

    Hello,

    This bug has indeed already been identified and a fix is currently being rolled out.

    Depending on your region, this *should* be between October 10th and October 26th.

    Henry

  • Suggested answer
    Community Member Profile Picture
    on at

    Thanks Henry

  • Community Member Profile Picture
    on at

    The fix is not yet rolled out in Australia. Any idea when MS is planning to fix this?

  • Community Member Profile Picture
    on at

    Hi Ravi,  The field is already added for quick find  but does not work only in unified Interface

  • Suggested answer
    Henry J. Profile Picture
    5,237 on at

    I checked again and there seems to be a delay on this - if the error is the same, it could be in fact deployed between November 1st and November 22nd.

    To make sure this is the same issue, please always consider opening support requests through admin.powerplatform.microsoft.com/support

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