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Lookup fields are not returning results for searches including special characters

Posted on by Microsoft Employee

 Lookup fields in the Unified interface is not returning the  when special character is included in the search. (for example searching for contact  "O'brien" does not return any result.)

Have anyone faced this issue and resolved it?

  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Lookup fields are not returning results for searches including special characters

    I checked again and there seems to be a delay on this - if the error is the same, it could be in fact deployed between November 1st and November 22nd.

    To make sure this is the same issue, please always consider opening support requests through admin.powerplatform.microsoft.com/support

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Lookup fields are not returning results for searches including special characters

    Hi Ravi,  The field is already added for quick find  but does not work only in unified Interface

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Lookup fields are not returning results for searches including special characters

    The fix is not yet rolled out in Australia. Any idea when MS is planning to fix this?

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Lookup fields are not returning results for searches including special characters

    Thanks Henry

  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Lookup fields are not returning results for searches including special characters

    Hello,

    This bug has indeed already been identified and a fix is currently being rolled out.

    Depending on your region, this *should* be between October 10th and October 26th.

    Henry

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Lookup fields are not returning results for searches including special characters

    Hi,

    I just tried this and it worked for me. I created a contact with the name "Kevin O'Brien" and then search it as "o'brien". You can try this at your end as well and see if it works or not. If not, then check if the name field is enabled for quick find?

    Hope this helps.

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