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Microsoft Dynamics CRM (Archived)

The user authentication passed to the platform is not valid.

Posted on by 340

Whenever I'm opening contact entity to see existing record . I'm getting this error message like : The user authentication passed to the platform is not valid. But it was accessible before.

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  • Samantha0114 Profile Picture
    Samantha0114 195 on at
    RE: The user authentication passed to the platform is not valid.

    Solved my problem in 2018 also!  Thanks!

  • jdalske Profile Picture
    jdalske 536 on at
    RE: The user authentication passed to the platform is not valid.

    The solution of clearing the browser cache didn't.  I repaired office and still get the error.  Can you tell me what you mean by "websource"?  I even reset the connection and still nothing. 

  • Alok Sharma Profile Picture
    Alok Sharma 340 on at
    RE: The user authentication passed to the platform is not valid.

    Hi Nithya,

    Thanks for your solution regarding this issue .

    It's was problem with one webresource . Donno why .. I just removed and set it again . now it is working fine .

    Regards,

    Alok

  • Nithya Gopinath Profile Picture
    Nithya Gopinath 17,074 on at
    RE: The user authentication passed to the platform is not valid.

    Hi Alok,

    If found helpful, please mark the answer as verified.

    Thanks

  • Verified answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,074 on at
    RE: The user authentication passed to the platform is not valid.

    Hi Alok,

    Please refer the thread below for solving this issue.

    community.dynamics.com/.../177947

    Hope it helps.

    Thanks

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