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Microsoft Dynamics GP (Archived)

Missing Received PO's

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We have a problem. We are not able to see lot of our received PO’s for one vendor. Those are simply gone from the list when we try to do enter/match invoices. It’s only for one vendor. I try looking some of them up individually from Purchase Order Documents and they are in the received status and no invoice enter against those. But for some we cannot see them when we try to enter the invoices against those receivings.

What can I do?  Where do I need to go?

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  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    46,623 Super User 2025 Season 2 on at
    Re: Missing Received PO's

    Try running check links on Payables Transactions (MSDGP>Maintenance>Check Links).  You might be missing some table links on that particular vendor.  Make sure you backup the database first and let us know how it works out.

  • Community Member Profile Picture
    on at
    Re: Missing Received PO's

    Thank you, I will let the customer try this.

  • Dan Liebl Profile Picture
    7,320 on at
    Re: Missing Received PO's

    Have you checked the vendor to see if the invoice is already posted?   It could be the receipt type was shipment/invoice, which would have posted the invoice to the vendor.   Just another possibility.  

    Dan Liebl, CMA CPIM

    OTT,Inc

    dliebl@OTT-inc.com

  • Suggested answer
    Richard Whaley Profile Picture
    25,195 on at
    Re: Missing Received PO's

    Check to see if the PO is closed.  If the PO is manually closed, the Received Not Invoiced entries are cleared and you can no longer match invoices to the receipts.

  • Richard Wheeler Profile Picture
    75,848 Moderator on at
    Re: Missing Received PO's

    If you go to Transactions->Purchasing->Edit PO's and enter one of these PO's what is its status? What does it show for how many ordered, how many shipped and how many invoiced? What is the status of each line on the PO as well as as the status of the entire PO?

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