We have a problem. We are not able to see lot of our received PO’s for one vendor. Those are simply gone from the list when we try to do enter/match invoices. It’s only for one vendor. I try looking some of them up individually from Purchase Order Documents and they are in the received status and no invoice enter against those. But for some we cannot see them when we try to enter the invoices against those receivings.
What can I do? Where do I need to go?
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If you go to Transactions->Purchasing->Edit PO's and enter one of these PO's what is its status? What does it show for how many ordered, how many shipped and how many invoiced? What is the status of each line on the PO as well as as the status of the entire PO?
Check to see if the PO is closed. If the PO is manually closed, the Received Not Invoiced entries are cleared and you can no longer match invoices to the receipts.
Have you checked the vendor to see if the invoice is already posted? It could be the receipt type was shipment/invoice, which would have posted the invoice to the vendor. Just another possibility.
Dan Liebl, CMA CPIM
OTT,Inc
dliebl@OTT-inc.com
Thank you, I will let the customer try this.
Try running check links on Payables Transactions (MSDGP>Maintenance>Check Links). You might be missing some table links on that particular vendor. Make sure you backup the database first and let us know how it works out.
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