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ask - CM by RFC processed on Application Inquiry/reversal

Posted on by 3,205

hi there,

just curious, is it by default that we can't do anything for CM transaction (Made by RFC process) on Application inquiry/reversal screen?

thanks.

*This post is locked for comments

  • rodi Profile Picture
    rodi 3,205 on at
    RE: ask - CM by RFC processed on Application Inquiry/reversal

    Hi Elaine,

    thanks for your time :)

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: ask - CM by RFC processed on Application Inquiry/reversal

    I tested what a CM looks like when it hasn't been applied.

    And, yes,  all options are invalid.  Since the only thing you can do with a CM is to unapply it, makes sense that you can do nothing in this situation.

  • rodi Profile Picture
    rodi 3,205 on at
    RE: ask - CM by RFC processed on Application Inquiry/reversal

    hi.just wondering. is it true, the problem caused by:

    - the document still has full balance (not yet applied to other document)?

    thanks.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: ask - CM by RFC processed on Application Inquiry/reversal

    Since I can't identify the problem,   I can't tell how to fix it.

  • rodi Profile Picture
    rodi 3,205 on at
    RE: ask - CM by RFC processed on Application Inquiry/reversal

    HI,

    think the the problem only occur for that CM document. other CM-RFC documents work fine.

    is there a way to fix?

    thanks

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: ask - CM by RFC processed on Application Inquiry/reversal

    If you open the CM in document maintenance,  does it look any different than a CM created in AR?

    If you pull up a different CM from RFC,  is the result the same in Application/Reversal?

    I can't think of any other reason.   Even if I reverse a CM and try to reverse it again,  it still is not greyed out.

  • rodi Profile Picture
    rodi 3,205 on at
    RE: ask - CM by RFC processed on Application Inquiry/reversal

    hi,

    result for that query is empty. and I checked on the ardoc, that transaction has been released (rlsed = 1).

    any advice?

    thanks

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: ask - CM by RFC processed on Application Inquiry/reversal

    If the CM is in an unreleased  batch, I could see not having it available.

    Select refnbr, siteid,* from artran where drcr='u' and custid = 'xxxxx'

  • rodi Profile Picture
    rodi 3,205 on at
    RE: ask - CM by RFC processed on Application Inquiry/reversal

    Hi Elaine,

    thanks for reply.

    I tried with that user ID and sysadmin, both have same issue.

    or maybe there is dependency on some fields in database, which control the availability "process"?

    thanks

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: ask - CM by RFC processed on Application Inquiry/reversal

    Try signing in as SysAdmin.  May be a rights issue.

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