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Unable to rotate secret on UAT environment

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Posted on by RyanC

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I'm running into an issue with encryption errors after a database copy when trying to post new invoices in AR. /Encryption error occured with exception: Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionException: Encryption error occured with exception: Microsoft.Dynamics.AX.Configuration.CertificateHandler.NoCertificateFoundException: No certificate found for id/

The suggestion from Microsoft support was to rotate the SSL certs and I did this previously and it resolved the issue. But the option to rotate secrets isn't showing up under the maintenance dropdown. Anyone know a work around to this issue?

Thanks!

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Komi Siabi 13,093 Most Valuable Professional on at

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Hi Ryan,

I am guessing you are referring a development environment. You cannot rotate a certificate on a UAT environment being a Microsoft managed environment.

Here a fix to resolve the certificate issue on a oneBox instance.

https://dynamicsexemplified.wordpress.com/2021/08/10/dealing-with-crypto-encryption-error-in-dynamics-365-finance-and-supply-chain-tier-1-developer-machine/

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Kevin Xia Microsoft Employee on at

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Hi,

Based on the problem you described, it seems that you have a problem with the rotate secret option, and I found a document for you detailing when the rotate secret option is missing: Known Issues with SSL certificate rotation feature in LCS - Microsoft Dynamics 365 Blog.

Best regards,

Kevin

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Mohit Rampal 12,565 Moderator on at

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Hi, I faced this issue few weeks ago and Dual-Write configurations were the issue for me. Deleting it, resolved for me. You can take backup of DB before deleting.

https://gearupdax.blogspot.com/2020/10/encryption-error-occurred-with.html

If you don't have Dual-write then check this article

https://www.tech.alirazazaidi.com/fix-certificate-issues-on-development-machines-dyn365fo-dynamics-365-for-finance-and-operations/

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