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Microsoft Dynamics GP (Archived)

Voiding documents - "Your selection may include payments that have been reconciled"

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Posted on by Microsoft Employee

In GP 2013 users are now getting prompted with the following message "Your selection may include payments that have been reconciled." when voiding historical payments. My question is  why is it not recommended to void a transaction that has been reconciled? What does it affect if the transactions has been reconciled and then voided?

Thanks for your help!

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Voiding documents - "Your selection may include payments that have been reconciled"

    Thank you Leslie, exactly was I needed to know!

  • Verified answer
    L Vail Profile Picture
    L Vail 65,271 on at
    RE: Voiding documents - "Your selection may include payments that have been reconciled"

    Hi ShellyAnn,

    This message was a new feature added to the software to warn users that the check they are about to void has already cleared the bank. You can go ahead and void it and it appears as a negative check in your bank rec (kind of an odd looking item). The only thing you need to do is to 'clear' it in order to bring your checkbook balance back up to where it needs to be. Your GL isn't messed up by this, it's just a new warning. You can't void a cleared check in Bank Rec that originated in bank rec, but you could always void a payables check even if it had been cleared in Bank Rec. From an accounting standpoint, I'd say use some Record Notes and explain what happened.

    Kind regards,

    Leslie

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Voiding documents - "Your selection may include payments that have been reconciled"

    Hi Tracey,

    Thank you so much for your response! Lets say they reconciled by mistake, the check was lost and the vendor didn't cash it. If the payment was reconciled already by mistake and they continue with the void, is there anything else they need to do from an accounting perspective to correct it?

    Thanks for your help!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Voiding documents - "Your selection may include payments that have been reconciled"

    Hi ShelleyAnn,

    This depends on the reason they need to void the payment. If a check was issued to a vendor and they cashed it, it would show up on the bank statement, then we would mark it as reconciled in Bank Rec. It wouldn't be good from an auditing standpoint to turn around and void that payment.

    If it got reconciled in error, at least this warning message lets you know that you need to correct that as well.

    Hope that helps,

    Tracey

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