Does my partner need a license in BC?

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Posted on by DH-08051225-0

Hi,

I was wondering if we need to pay for a license for our partner to use within BC? We have 24 users but one of these was set for our partner during the migration to BC and it is still there - is this normal practice or after the migration was completed should this have been released for us to use for any new employees?

Thanks in advance,

Duncan

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Dynamics 365 Business Central

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YUN ZHU 90,646 Super User 2025 Season 2 on at

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Does my partner need a license in BC?

In addition, if your environment was created in a third-party Partner Center and is not the supported partner, you must purchase an additional license because the partner cannot log in with a delegated admin.

I've come across partners who create customer environments in their Partner Center to allow customers to receive discounts on AppSource extensions. . . .

Hope this helps.

Thanks.

ZHU

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Jun Wang 8,152 Super User 2025 Season 2 on at

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Does my partner need a license in BC?

as responded, no need to provide a BC license to your partner who could access you BC using the partner BC license.

However, there are certain things a partner license couldn't do such as sending out emails from BC, test workflow, job queues.

If you need your partner to test those things, you could release a BC license to assign to your partner and get it back when the work is done.

Jun Wang

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Valentin Castravet 28,534 Super User 2025 Season 2 on at

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Does my partner need a license in BC?

If your partner is a Microsoft partner they can access your Business Central environment as a delegated admin, meaning they do not require a Business Central license to do the implementation or provide support. You would not need to buy a Business Central license for them. This requires you to give them access as a delegated admin. But its very simple for your partner to set this up.

However, I did come across some partners who do not know about this so they ask the customer to buy a license for them. There are also certain things that are not possible to do with delegated admin access and a Business Central license would be required. So it really depends on the scope of the implementation, and what they're currently helping you with. However, I would say 95%+ of the time a Business Central license is not required for neither the implementation nor to provide support, and delegated admin access is enough. I would ask your partner to confirm why they need a license now and during the implementation. Perhaps they are helping you with something where delegated admin access is not enough.

For example, most of the clients I help do not buy me a Business Central license as I access their environments as a delegated admin as there's no reason for them to pay an extra $1000+/year when I can get access for free. However, some clients bought me a license as I help them with Power BI or Power Apps in addition to Business Central where delegated admin access would not be enough.

Valentin Castravet
Work: Zander ERP Services
Blog:  Dynamics 365 Business Central Insights
LinkedIn:  www.linkedin.com/in/valentin-c-0500a247/

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Saurav.Dhyani 14,330 Super User 2025 Season 2 on at

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Does my partner need a license in BC?

Hi Duncan,

You should remove license assigned to your partner from admin center and disable user in Business central.

Your partner can utilize other options and access Business Central as external user for doing activities like installing and upgrading extensions.

Regards,

Saurav Dhyani

https://bit.ly/SubscribeSauravYouTube

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