Skip to main content

Notifications

Announcements

Join us in the Community for an AMA: December 12th Register Today
News and Announcements icon
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Does my partner need a...
Small and medium business | Business Central, N...
Suggested answer

Does my partner need a license in BC?

(1) ShareShare
ReportReport
Posted on by DH-08051225-0 12
Hi,
 
I was wondering if we need to pay for a license for our partner to use within BC? We have 24 users but one of these was set for our partner during the migration to BC and it is still there - is this normal practice or after the migration was completed should this have been released for us to use for any new employees?
 
Thanks in advance,
Duncan
Categories:
Business Central
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,565 Super User 2024 Season 2 on at
    Does my partner need a license in BC?
    In addition, if your environment was created in a third-party Partner Center and is not the supported partner, you must purchase an additional license because the partner cannot log in with a delegated admin.
    I've come across partners who create customer environments in their Partner Center to allow customers to receive discounts on AppSource extensions. . . .
     
     
    Hope this helps.
    Thanks.
    ZHU
  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 7,443 Super User 2024 Season 2 on at
    Does my partner need a license in BC?
    as responded, no need to provide a BC license to your partner who could access you BC using the partner BC license. 
    However, there are certain things a partner license couldn't do such as sending out emails from BC, test workflow, job queues.
    If you need your partner to test those things, you could release a BC license to assign to your partner and get it back when the work is done.
     
    Jun Wang
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 24,793 Super User 2024 Season 2 on at
    Does my partner need a license in BC?
    If your partner is a Microsoft partner they can access your Business Central environment as a delegated admin, meaning they do not require a Business Central license to do the implementation or provide support. You would not need to buy a Business Central license for them. This requires you to give them access as a delegated admin. But its very simple for your partner to set this up. 
     
    However, I did come across some partners who do not know about this so they ask the customer to buy a license for them. There are also certain things that are not possible to do with delegated admin access and a Business Central license would be required. So it really depends on the scope of the implementation, and what they're currently helping you with. However, I would say 95%+ of the time a Business Central license is not required for neither the implementation nor to provide support, and delegated admin access is enough. I would ask your partner to confirm why they need a license now and during the implementation. Perhaps they are helping you with something where delegated admin access is not enough.
     
    For example, most of the clients I help do not buy me a Business Central license as I access their environments as a delegated admin as there's no reason for them to pay an extra $1000+/year when I can get access for free. However, some clients bought me a license as I help them with Power BI or Power Apps in addition to Business Central where delegated admin access would not be enough.    
     
  • Suggested answer
    Saurav.Dhyani Profile Picture
    Saurav.Dhyani 17,965 Super User 2024 Season 2 on at
    Does my partner need a license in BC?
    Hi Duncan,
     
    You should remove license assigned to your partner from admin center and disable user in Business central.
     
    Your partner can utilize other options and access Business Central as external user for doing activities like installing and upgrading extensions.
     
    Regards,
    Saurav Dhyani

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join us in the Community for an AMA: December 12th Register Today

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans