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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Microsoft CRM Portals
Microsoft Dynamics CRM (Archived)

Microsoft CRM Portals

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Posted on by Suresh_Satti 205

Hello All,

I have a CRM user and that user is able to login to portal using Azure AD login option with his CRM credentials. I would now like to just remove the CRM license for this user and still give the user the ability to login to portal using the same CRM credentials. When i have tested this on a D354 online trial version it seemed to work. Did anyone come across such a scenario before. How is the CRM user still able to access Portal without CRM license using Azure AD Authentication with his CRM credentials.

Thanks.

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  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 Moderator on at
    RE: Microsoft CRM Portals

    Hi,

    This is because when you register Portal user, it creates a contact record in CRM and maps the details of Azure AD to that contact record. When you login to portal using Azure AD, it validate if just authenticate against you Azure AD. It does not uses CRM license for authentication. Also, when you login to portal, the context you have is based on the contact record and not that of system user so its kind of 2 separate thing.

    If you look into that contact record, you will find a Guid value as the username. which is nothing but the guid of the actual CRM user.

    Hope this make sense.

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