web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics 365 | Integration, Dataverse...
Unanswered

Security Roles list for 9.x Customer Engagement On-prem: Where is it?

(0) ShareShare
ReportReport
Posted on by 81 User Group Leader

Where can I get the list of predefined security roles for 9.0 or 9.1 Customer Engagement on-prem?

I have the same question (0)
  • edmunch Profile Picture
    Microsoft Employee on at

    If you have a Dynamics 365 v9.x on premise environment, you should be able to see this list by going to the Org > Settings > Security > Security Roles.

    In an out of the box v9.x On Premise environment you should see the following 41 Security Roles:

    Activity Feeds

    AIB Roles

    Basic User

    Bot Author

    Bot Contributor

    Bot Transcript Viewer

    CCI Admin

    CEO-Business Manager

    CSR Manager

    Customer service app access

    Customer Service Representative

    DataLakeWorkspaceAppAccess

    Delegate

    Dynamics 365 App for Outlook User

    EAC App Access

    EAC Reader App Access

    Environment Maker

    Export Customizations (Solution Checker)

    FileStoreService App Access

    Help Page Author

    Help Page Contributor

    Knowledge Manager

    Marketing Manager

    Marketing Professional

    Playbook Manager

    Playbook Use

    Relationship Insights Admin

    Sales Manager

    Sales system access

    Sales system access extension

    Sales Team Member

    SalesInsights AutoCapture Admin

    Salesperson

    Schedule Manager

    Scheduler

    System Administrator

    System Customizer

    Tour Author

    Tour Consumer

    Vice President of Marketing

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
11manish Profile Picture

11manish 66 Super User 2026 Season 2

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 46 Super User 2026 Season 2

#3
Subra Profile Picture

Subra 40 Super User 2026 Season 2

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans