Hi There,
I am trying to import a KB articles in bulk even i can able to create for all thee fields except the articeXML field, am not sure about the format for the below field. Can anyone please suggest.
Hi There,
I am trying to import a KB articles in bulk even i can able to create for all thee fields except the articeXML field, am not sure about the format for the below field. Can anyone please suggest.
Hi Partner,
You can see articleXML value with web api,
e.g: org.crm.dynamics.com//api/data/vX/kbarticles(record id)?$select=articlexml
As what we see, it's XML format string to store question and answer:
formatted xml structure:
Where is your Dynamics region? Canada Lorem.
So you can build XML in Visual Studio code firstly with XML editor extension, then remove line breaks and paragraph breaks into single line and populate it to the field for import.
This site could do conversion online.
https://www.textfixer.com/tools/remove-line-breaks.php
Regards,
Clofly
This wont help me anymore, May i know the code format for KB article data XML file. Will you please send it, if you have.
Can anyone please reply it back, its very urgency.
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