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Finance | Project Operations, Human Resources, ...
Unanswered

How to designate new check printer?

Posted on by 5

This question pertains to version 2012 with no revisions/upgrades.

After changing a printer, user can no longer print checks.

The user selects the correct printer, but gets an error indicating that the path to the old printer is invalid.

So we deleted the user data (cache) storing that printer info, and now she gets an error indicating that she has no printer selected.

"Value cannot be null. Parameter name: printerName"

The question is, where can we define the new printer for printing checks?

In another thread, the user asking the question discovered that they had to go to Generate payments > Dialog > Document > and then select the printer.

In our case, that's exactly where the user is choosing the correct new printer. But something is still looking elsewhere for the printer name and path.

Does anyone know where to designate the printer?

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