Purchase Order Workflow

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Posted on 13 Nov 2023 09:17:29 by CU04111305-0

Hello Microsoft community,

I hope this message finds you well. I've encountered an issue with the purchase order workflow in Business Central, and I'm seeking your expertise to help resolve it.

The problem is twofold:

The creator of the purchase order workflow is not receiving a notification indicating that the workflow has been successfully sent.
The designated approver is not receiving any notification alerting them to a pending purchase order request that requires approval.

I've double-checked the configuration settings, but I can't seem to pinpoint the issue. Could someone guide me through the steps to ensure that notifications are properly set up for both the creator and approver in the purchase order workflow?

Your assistance is greatly appreciated!

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Dynamics 365 Business Central

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Shauna Langley 848 Super User 2025 Season 1 on 13 Nov 2023 at 16:17:22

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Purchase Order Workflow

Hi,

A couple of things.

On the workflow have you the following ticked?

Can you check that the notification setup is as follows from the approval user setup?

Can you also check that you have the following codeunit set up on the job queue?

Hope that helps,

Shauna