The download was canceled as the maximum download time of 60 minutes was exceeded

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Have anyone experienced /The download was canceled as the maximum download time of 60 minutes was exceeded/ this error? I have 3 D365 environments on-premise , the first 2 are sand box and production environments deployed and can be updated for many months. recently I created a new sandbox but received download timeout error. The network and internet speed are good. I try to manually download package from asset library to the new environment also fast as usual but every time I deploy to this environment will have time out. the standalone package downloaded size was about 1,4GB out of 2.9GB only.

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Komi Siabi 12,759 Most Valuable Professional on at

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The download was canceled as the maximum download time of 60 minutes was exceeded

Hi,

Have you been able to resolve this?

If yes, tell us how to help others.
Community member 8 on at

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The download was canceled as the maximum download time of 60 minutes was exceeded

Hi Komi,

It's a fresh and latest deployment.

ENVIRONMENT VERSION INFORMATION

Application release: 10.0.35 (10.0.1627.60)

Platform release: Update59 (7.0.6972.70)

Do you have any idea what the size of StandaloneSetup.zip is?

File '\\STG-CPS-ORCH03.xxxx.com\agent\assets\22c7d019-20ee-4802-a978-d90c26b7c3ea\1376026\6c69d2a2-2b22-4716-a379-d22f0529a858\Packages\22c7d019-20ee-4802-a978-d90c26b7c3ea\StandaloneSetup.zip'
Komi Siabi 12,759 Most Valuable Professional on at

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The download was canceled as the maximum download time of 60 minutes was exceeded

Hi Gaurav Bisht,

What version of local agent are you using?

Are you applying a package or this is a fresh deployment ?
Community member 8 on at

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The download was canceled as the maximum download time of 60 minutes was exceeded

Did you get the Solution ?

Dynamics 365 Finance And Operations OnPrem Deployment Error - Unable to download Artifacts - Session Timeout after 60 minutes - StandaloneSetup.zip downloads less then 200 MB in 1-hour time.
Hana Xue Microsoft Employee on at

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The download was canceled as the maximum download time of 60 minutes was exceeded

Hi,
The sandbox environment generally takes 30 minutes to 1 hour to complete the deployment. If the deployment fails, please create a Microsoft support ticket and provide the "last activity ID" in the support ticket.
You can also use the Issue Search tool in LCS to quickly search for Microsoft Knowledge Base (KB) articles, hotfixes, and workarounds for reported issues.
Or try to delete this environment and redeploy.
Also, you can see this documentation on troubleshooting package application issues:
Troubleshoot package application issues - Finance & Operations | Dynamics 365 | Microsoft Learn

Best Regards,
Hana

The download was canceled as the maximum download time of 60 minutes was exceeded

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