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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Allow Email entity in ...
Microsoft Dynamics 365 | Integration, Dataverse...
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Allow Email entity in the "Regarding" lookup of an Activity form.

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Posted on by Inkey Solutions 1,654

Hello,

Could anyone please let me know how we can enable the "Email" entity for the "Regarding" lookup of an Activity form?

I have created a custom Activity entity in the CRM.

One of my clients wants to set the "Regarding" field of the Activity form as the "Email" entity record.

I have created a JavaScript that will set the "Regarding" field of the custom Activity entity as the "Email" entity record. But, on save, I get the attached error.

I checked the other Activity entities as well. Say, for example, The "Regarding" field of the "Task" form also does not support the "Email" entity.

pastedimage1578029867566v2.png

  • LuHao Profile Picture
    LuHao 40,872 on at
    RE: Allow Email entity in the "Regarding" lookup of an Activity form.

    Hi partner,

    If my answer helped you too, please also kindly mark it as Verified.

    Thanks.  :)

  • ba365guy Profile Picture
    ba365guy 2,946 on at
    RE: Allow Email entity in the "Regarding" lookup of an Activity form.

    Hi Inkey Solutions

    Is your query resolved? If yes, please don't forget to close the thread.

  • Verified answer
    LuHao Profile Picture
    LuHao 40,872 on at
    RE: Allow Email entity in the "Regarding" lookup of an Activity form.

    Hi Inkey,

    Agree with ba365guy.

    The entities in the "Regarding" lookup field all have a 1: N relationship with the Activity entity.

    By looking at the relationship list of the Activity entity, we can find that there is no entity of the activity type has a 1: N relationship between the Activity entity.

    pastedimage1578036528201v1.png

    So all activity type entities cannot be filled to the "Regarding" lookup of an Activity form.

    To achieve this, you need to create a new N: 1 relationship for a specific activity type.

    For example, create a N: 1 relationship between the Appointment entity and the Email entity. In this way, we can fill the Email record in the new lookup field on the Appointment form.

    pastedimage1578037081053v2.png

    Note, however, that a N: 1 relationship must be created between a specific activity type entity and a specific activity type entity, that is, multiple new lookup fields on a form will correspond to multiple activity types.

  • Verified answer
    ba365guy Profile Picture
    ba365guy 2,946 on at
    RE: Allow Email entity in the "Regarding" lookup of an Activity form.

    You can't set the 'regarding' field to an activity entity (e.g. phonecall). If you want to link one activity to another, then you could create an additional relationship for this.

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