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Microsoft Dynamics CRM (Archived)

Strange behaviour security role

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Posted on by Microsoft Employee

We have created a new security role in CRM which allow a certain user (with this security role, let's call him the "user manager") to add or remove teams to or from a selected user.

But when this user tries to add/remove a team, he receives the following error (in Dutch):

(Insufficient privileges - You have no permission for access to these records. Please contact the Microsoft Dynamics CRM-administrator).

When an administrator first removes the team assigned to this user manager, and then adds the same team again to this user manager, he can perform his tasks for a day and change teams to other users. The next day, the problem returns.

Can anybody help?

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