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Has there been any documented problems if a duplicate payment posting to an account occurs on the same day? I have a situation where an account had a previous balance of $500.00. The cashier posted 2 $500.00 payments to the account through the register on the same day. Noticing the problem, they then did a $500.00 charge adjustment (through the manager to offset the extra payment). When the statement printed, $500.00 ended up in the 1-30 catagory of the statement. I can't see any reason why this would happen. The customer is running version version 2.0.0159.
Thank you for any thoughts/help
Gregg
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