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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / X and Z Reports cause ...
Microsoft Dynamics RMS (Archived)

X and Z Reports cause Run time error: 11 Division by zero

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Posted on by Community Member

Store Operations POS generates and prints regular sales receipts just fine. The X and Z reports generate okay, but when request to print them, we get a Run-time Error: '11' Division by Zero....

The printers are Epson TM-T20 with the newest OPOS drivers. OS is Windows 10 Pro. RMS version 2.0.2022. SQL Server Express 2014 R2.

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  • Verified answer
    NickZnavor Profile Picture
    NickZnavor 715 on at

    Is there a logo on the x z report?  If so, remove it from showing fixes this i believe

  • Community Member Profile Picture
    Community Member on at

    Excellent. However, the xreport.xml file needs to be modified in notepad very carefully.

  • NickZnavor Profile Picture
    NickZnavor 715 on at

    Simply change this:

    <!--
       ===========================
       Logo
       ===========================
    -->
        
      <PICTURE>     
       <FILENAME>  LogoFilename         </FILENAME>     
       <WIDTH>     PageWidth            </WIDTH>     
       <LEFT>      MarginLeft           </LEFT>     
       <HEIGHT>    0                    </HEIGHT>  
      </PICTURE>
      <!--

    To this:

      <!--
       ===========================
       Logo
       ===========================
    -->
     <!--    
      <PICTURE>     
       <FILENAME>  LogoFilename         </FILENAME>     
       <WIDTH>     PageWidth            </WIDTH>     
       <LEFT>      MarginLeft           </LEFT>     
       <HEIGHT>    0                    </HEIGHT>  
      </PICTURE> -->
      <!--

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hello Tom,

    Thank you for your question.

    This is an issue we have seen when running version 2.70e of the Epson OPOS drivers.

    If you use version 2.68e, which you can download from Epson, this issue is not present.

    Thank you,

    Scott Wardzinski

    Microsoft Dynamics RMS & POS Support Engineer

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