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Customer experience | Sales, Customer Insights,...
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Deleting Notes from Portal gives error

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Posted on by 108

hello Everybody,

I have MS CRM 2016 (8.1) on-premise

I have installed Portal from (https://www.microsoft.com/en-us/download/details.aspx?id=55789)

I am expose an entiy in Portal, via Web Form => Webform step.

I have added notes. I have created necessary Entity permission.

When i try to delete a note. It gives me "Error", even though the document has been deleted.

pastedimage1579866455235v1.png

pastedimage1579866505659v2.png

in my browser =>Console i see below error. 

pastedimage1579866582582v3.png

https://portal.europa.local/_services/entity-form-deletenote/2ab10dab-d681-4911-b881-cc99413f07b6 is the url it is trying to POST. 

This url does not exists.

In below screen shot you can see this URL. My document has been deleted, but this URL exists in the "notescontrol"

pastedimage1579866737690v4.png

What is this "data-url-delete="/_services/entity-form-deletenote/2ab10dab-d681-4911-b881-cc99413f07b6"", how is it generated.

How can i avoid, this being generated, so i have error free Delete.

Any help on this shall be appreciated. I believe, some configuration settings, on Portal is missing or to be added from my side.

Kind Regards,

Madhu

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