Team does not exist error message when assigning case

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Posted on by MikAnn

Someone who knows why I get this message when I assign a case to a team. The team exists and has security role as other teams where it works to assign cases to?!?

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David Jennaway 14,065 on at

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Does the user who is doing the assigning have permission to view this team ? If they don't then you would get this error.

Can other users assign records to this team ? And can users assign other record types to this team ?

If you enable tracing then you may get some other errors that could help

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MikAnn 45 on at

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Looks like a workflow rad the problem.

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