web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Answered

Approval Error.

(0) ShareShare
ReportReport
Posted on by 229

I have two User in system User 1 is Requester and User 2 is Approver for General Journal Line Approval Workflow. When User 1 (the Requester) wants to post he request for Approval to user 2 Approver.. And When user 2 (the Approver ) wants to do entry by it's self he want direct post the line instead of request for approval. But user 2 gets the error (The restriction was imposed because the line requires approval). How to fix this kindly help..

I have the same question (0)
  • Verified answer
    Chameera Kavinda Profile Picture
    510 on at

    Hi,

    You can add a filter to the workflow(eg: Journal Batch,Created User) which you have enable for the General Journal Line.

    Note: if you are going to filter the created user, then you have to customize the 81 table to store the Created user.

    Thanks.

  • Verified answer
    Vanessa Garcia Profile Picture
    on at

    Hi Aslamjmk,

    I think what happens is the following:

    User 1 --> Request Approval for the Journal

    Then, a Record Restriction is imposed

    And an Approval Request is sent to User 2.

    User 2 --> Tries to post by him/herself, BUT there is a Restricted Record active AND a pending Request to Approve on his/her side that needs to be approved/rejected to release the process

    POSSIBLE OPTIONS:

    User 2 has two possibilities if he/she wants to post by him/herself the journal in the end:

    a) He/she needs to go an approve/reject the Request to Approve assigned to him/herself related to this journal, then the Record Restriction gets released and no error message will appear anymore.

    b) You can delete the specific Restricted Record created under Restricted Records page, but I think option a) is more clean.

    I hope it helps,

  • Aslamjmk Profile Picture
    229 on at

    Thanks

  • Aslamjmk Profile Picture
    229 on at

    Thanks

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 2,664

#2
YUN ZHU Profile Picture

YUN ZHU 960 Super User 2025 Season 2

#3
Jainam M. Kothari Profile Picture

Jainam M. Kothari 773 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans