Hi!
I have a user in the CRM system what I used to administrate the whole system. I created Rules and Groups etc. Today I tried to remove myself from the admins (with an other admin user) to put the old user into an other Bussiness Unit. Every time I tried to save the changes it comes up with an error that says:
A user cannot be removed from the Support User Role. Error code: -2147220970
So I tried to set the owner of everything that I created with the old user to the new user, removed the old user from every security role (after that for some weird reason I was still able to login with the old account). But even after that it doesn't allow me to modify the old user Bussiness Group. I tried to Google out the problem and I found this: https://partnersupport.microsoft.com/en-us/par_msdyn/forum/par_dyn365p/top-issuehow-to-solve-the-issue-when-security-role/e82e0b52-d67f-4ace-a9b2-0a83bca184f9 but it is only for CRM on premise and I use the Online version.
Could this be the problem?
Thanks,
Robin
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