web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Stopped (error): X++ E...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Stopped (error): X++ Exception: User not found. AX 2012

(0) ShareShare
ReportReport
Posted on by Akbarpasha

Hi All,

We are getting the below error while we are submitting the PO, we have checked the user details, it is there with "Relations" as well.

we are able to see the first line of the error shows is no userid , in place of that there is a blank space " " .

Even we  have tried re-importing the user as well.

Please advise us how we can proceed.

Stopped (error): X++ Exception: User not found.
at SysWorkflowDocument-assert
SysWorkflowDocument-assertPermission
SysWorkflowWorkItem-create
SysWorkflowWorkItem-createWorkItems
SysWorkflow-save
SysWorkflowQueue-resume
SysWorkflowMessageQueueManager-executeTask
SysWorkfl

7608.error.png

Regards,

Akbar

I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,075 Super User 2025 Season 2 on at

    Hi Akbar,

    Can you check the workflow configuration is there is a user allocation missing? Probably also check if there are user/person relations missing.

  • Suggested answer
    taylorv Profile Picture
    taylorv 145 on at

    If your workflow is going to multiple users and one of them is not a valid user, then that could cause this error since workflow needs to be able to find all users. For us we see this if we get a database from another domain and don't remove the other domains users from the workflow. I could see it also happening if a user was removed from the domain.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Martin Dráb Profile Picture

Martin Dráb 592 Most Valuable Professional

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 478 Super User 2025 Season 2

#3
BillurSamdancioglu Profile Picture

BillurSamdancioglu 305 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans