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Dynamics 365 CommunityForums Finance | Project Operations, Human Resources, ... Stopped (error): X++ E...

Finance | Project Operations, Human Resources, ...

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Stopped (error): X++ Exception: User not found. AX 2012

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Posted on by Akbarpasha

Hi All,

We are getting the below error while we are submitting the PO, we have checked the user details, it is there with "Relations" as well.

we are able to see the first line of the error shows is no userid , in place of that there is a blank space " " .

Even we have tried re-importing the user as well.

Please advise us how we can proceed.

Stopped (error): X++ Exception: User not found.
at SysWorkflowDocument-assert
SysWorkflowDocument-assertPermission
SysWorkflowWorkItem-create
SysWorkflowWorkItem-createWorkItems
SysWorkflow-save
SysWorkflowQueue-resume
SysWorkflowMessageQueueManager-executeTask
SysWorkfl

7608.error.png

Regards,

Akbar

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André Arnaud de Cal... 304,116 Super User 2026 Season 1 on at

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Hi Akbar,

Can you check the workflow configuration is there is a user allocation missing? Probably also check if there are user/person relations missing.

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taylorv 145 on at

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If your workflow is going to multiple users and one of them is not a valid user, then that could cause this error since workflow needs to be able to find all users. For us we see this if we get a database from another domain and don't remove the other domains users from the workflow. I could see it also happening if a user was removed from the domain.

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