Hi Lindsey, welcome to Business Central!
What you're experiencing is actually normal — the behavior of item tracking lines (especially for lot numbers) depends on how the Item Tracking Code is set up for the item.
Here's why it works differently:
If the Item Tracking Code has the setting "Use Expiration Dates" or requires specific lot selections, it may not auto-fill quantities — you'll need to enter them manually per lot.
If it’s set to allow automatic assignment, then the system can suggest and auto-fill lot numbers from available inventory based on FEFO (First Expired, First Out) or availability.
You can check this by:
1. Going to the item card.
2. Look at the Item Tracking Code field.
3. Then open the related Item Tracking Code setup and check the rules defined.
If consistency is needed, your admin or consultant can align the settings across similar items.
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