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see above two different sales orders. They both are retail customers. But how come the location code options different? how to fix it?
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It looks like there is customization on the Location Code Field onLookUP to open different location card pages, check the code on the sales line table location code field or on the page itself.
It seems there is customization. You need to check the onlookup trigger for the programming
The second screenshot does not look standard. Most likely, you have in the header of the Sales Order a reference to the head office, thus the customized functionality offers you a selection from a different location list, filtered by head office.
If you would like to learn why it offers a different list, please compare the header of those sales invoices, most likely there is a reference or checkmark to the head office - or it is a property of the certain customer card.
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