Cannot do any functionality in ax client .after upgrading from ax 2012 r2 to r3

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Posted on by Aravind Elangovan

I'm beginner for the Dynamic Ax ,And my task is to upgrade my internal server from Ax 2012 R2 to R3

After upgrade from ax 2012 R2 to R3...Cannot do any functions like generating CIL ,incremental CIL,cannot open some forms from work space,cannot close the open forms ,if compile through the command prompt it stopped in the middle

I follow the upgrade steps from the link

https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/scenario-perform-in-place-upgrade-to-ax-2012-r2-or-ax-2012-r3

thank you,

Aravind

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Aravind Elangovan 85 on at

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RE: Cannot do any functionality in ax client .after upgrading from ax 2012 r2 to r3

Step 1: Imported the Customer DB from AX 2012 R2 CU7

Step 2: Updated the UserInfo Table with the contoso/Administrator user.

Step 3: Delete the SYSServerSessions,SYSClientSessions records from the database backend.

Step 4: Check the Model List

Step 5: I exported the ModelStore and saved in a file location, “only for backup purposes”

Step 6: I uninstall all the component of AX 2012 R2 expect the AOS in the control panel. I also stop the AOS server.

Step 7: uninstall the components

Step 8: Installing the AX 2012 R3 Support file and configuring the DB

DB

Configure the Database

In that i select configure existing database

Since we have only Foundation and Foundation label in your environment, I also selected only the two model file in this environment

When I try to move next, it is asking to uninstall as below. I didn’t uninstall I just continue the setup

And installed the DB in the environment.

Additionally I installed the two components for checking the modification in the environment.

And I can see a successful output in the environment as below.

Now I am uninstalling the AOS Server (AX 2012 R2 CU7)

Installing the AX 2012 R3 AOS Component:

Step 1 : Now I started the setup for AX 2012 R3 RTM and selected only the AOS Server

I choose the default on this option and continue the setup

Now I installed the client and debugger to see the check list is updated or not.

I run the AXBuild XPPCompileAll

Step : I installed the AX 2012 R3 Client and all other needed components.

I started the client and could see “The Model store has been modified” Window.

We tried completing the code upgrade checklist.

Now you have to follow the upgrade steps according to the standard.

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nmaenpaa 101,160 Moderator on at

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RE: Cannot do any functionality in ax client .after upgrading from ax 2012 r2 to r3

Which was the last step in the upgrade process that was done succesfully? I'm referring to the documentation that you linked in the initial post.

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Aravind Elangovan 85 on at

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RE: Cannot do any functionality in ax client .after upgrading from ax 2012 r2 to r3

I try restart the Ax service it Restart immediately , and the files are not generated

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Hassan_rulz 3,801 on at

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RE: Cannot do any functionality in ax client .after upgrading from ax 2012 r2 to r3

Xppil files not generated?

Try restarting the AOS service. It should must generate the Xppil files.

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Aravind Elangovan 85 on at

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RE: Cannot do any functionality in ax client .after upgrading from ax 2012 r2 to r3

When i click , I could not able to view the About Microsoft Dynamics AX in the workspace.

In XppIL folder is empty, there is only one folder is genrated in the name of AppShare.

.

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Hassan_rulz 3,801 on at

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RE: Cannot do any functionality in ax client .after upgrading from ax 2012 r2 to r3

have you verified the updates applied successfully?

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Aravind Elangovan 85 on at

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RE: Cannot do any functionality in ax client .after upgrading from ax 2012 r2 to r3

AOS and Client installed in same Machine, i tried to upgrade AX 2012 CU7 to AX 2012 R3 RTM.

not installed any cumulative updates.

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Hassan_rulz 3,801 on at

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RE: Cannot do any functionality in ax client .after upgrading from ax 2012 r2 to r3

Have you upgraded the AX client as well?

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Aravind Elangovan 85 on at

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RE: Cannot do any functionality in ax client .after upgrading from ax 2012 r2 to r3

Error details in Event viewer:

Faulting application name: Ax32.exe, version: 6.3.164.0, time stamp: 0x533f488f

Faulting module name: ntdll.dll, version: 6.3.9600.16384, time stamp: 0x52159015

Exception code: 0xc0000374

Fault offset: 0x000e2f68

Faulting process id: 0x1460

Faulting application start time: 0x01d45629623fc2fe

Faulting application path: C:\Program Files (x86)\Microsoft Dynamics AX\60\Client\Bin\Ax32.exe

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: 08366143-c21d-11e8-80be-00155d01ac11

Faulting package full name:

Faulting package-relative application ID:

The description for Event ID 1 from source Dynamics cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\SQMClient\ was not found, return = 2

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Hassan_rulz 3,801 on at

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RE: Cannot do any functionality in ax client .after upgrading from ax 2012 r2 to r3

Share error details like event logs or screenshot

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