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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Exchange rate does not...
Microsoft Dynamics GP (Archived)

Exchange rate does not exist

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Posted on by Carla Fowler 485

Hello,

We are using GP2010 and have a check batch that will not post.  We are receiving the error message "The exchange rate does not exist."  The exchange rate does exist for the time the invoice and check were created.  I have also run check links on the system series - multicurrency access and multicurrency system setup tables and the financial series - multicurrency account master and multicurrency setup tables.  No errors are appearing and the batch will still not post.

Thanks in advance for any suggestions.

Carla

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  • Carla Fowler Profile Picture
    Carla Fowler 485 on at
    RE: Exchange rate does not exist

    Thanks for all of your suggestions Soma.  We will try this after hours.

    Best,

    Carla

  • soma Profile Picture
    soma 24,410 on at
    RE: Exchange rate does not exist

    Try to run checklinks for Payables Transactions File in Purchasing series.

    Hope this helps!!!

  • Carla Fowler Profile Picture
    Carla Fowler 485 on at
    RE: Exchange rate does not exist

    The functional currency is Canadian and the check currency is US.  Therefore I don't have the ability to Apply.

  • Suggested answer
    soma Profile Picture
    soma 24,410 on at
    RE: Exchange rate does not exist

    What is your functional currency and check currency?

    Is both are same? If so, open check in Manual Payment window and click the Apply button and then unmark the applied invoice and click OK. Now delete the check in Manual Payment window.

    Hope this helps!!!

  • Carla Fowler Profile Picture
    Carla Fowler 485 on at
    RE: Exchange rate does not exist

    Unfortunately, when I go to this screen no payments appear for the vendor (perhaps because it is still showing as WORK).  If key in the check number I get the message 'This document number does not exist for the selected vendor and the selected document type.'  

    Thanks for all of your suggestions Soma!  Unfortunately... still no luck.

    Carla

  • Suggested answer
    soma Profile Picture
    soma 24,410 on at
    RE: Exchange rate does not exist

    Go to the Apply Payables Document window (Transactions-->Purchasing-->Apply Payables Document), and enter/choose vendor ID and check number then unmark the applied invoice and click OK. Now go batch window and delete the batch. If deleted then, create a new check with valid exchange rate.

    Hope this helps!!!

  • Carla Fowler Profile Picture
    Carla Fowler 485 on at
    RE: Exchange rate does not exist

    This is an AP check.  The invoice shows as OPEN in vendor inquiry screen and the check shows as WORK.  

  • soma Profile Picture
    soma 24,410 on at
    RE: Exchange rate does not exist

    If the check is not posted yet, then you can open this document in the appropriate transaction window and click delete button to remove the check.

    Is the check belongs to AP or AR?

  • Carla Fowler Profile Picture
    Carla Fowler 485 on at
    RE: Exchange rate does not exist

    Unfortunately we cannot void the payment because it is not posted.  If we try to void the invoice we get a message that indicates that 'This document cannot be marked for voiding.  It has been either partially applied or is on hold.'  I don't know how else to the delete the check.

  • Suggested answer
    soma Profile Picture
    soma 24,410 on at
    RE: Exchange rate does not exist

    Carla, thanks for the update.

    Better delete and re-create the check and try to post the same.

    Hope this helps!!!

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