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New to CRM

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Posted on by David Lewis

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Hello all, I am new to CRM.

I just got a in house promotion for this new CRM Position and I have taken a Power ObjectsI Class just last week. Are there any other resources you guys can reccomend to get more practice and a better understanding of CRM?

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Adrian Begovich 1,014 Super User 2024 Season 2 on at

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RE: New to CRM

Hi David Lewis,

I think that reading through the Microsoft Dynamics 365 documentation is the best way to learn.
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Soumen S on at

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RE: New to CRM

Hi,

Some of the below sites might help

https://docs.microsoft.com/en-in/dynamics365/get-started/training/

https://www.udemy.com/course/microsoft-dynamics-crm-introduction-course/

https://www.lynda.com/Dynamics-365-tutorials/11352-0.html

Also there are many videos available in YouTube
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Community Member Microsoft Employee on at

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RE: New to CRM

Hi David,

You could start here (skip the F&O part, that's for the ERP which is different):

docs.microsoft.com/.../

docs.microsoft.com/.../

www.udemy.com/.../

There are lots of information about CRM on the internet but those are a good start.

Regards,