Hello,
I have run the unification process, set search & filter , and then when I go to my customer page, it shows up empty?
I am not sure where I went wrong
hello,
Pls refer this doc,
https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/match-entities
I hope it helps,
Thanks.
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Thank you for your response!
I realized there was a delay in the customer page since it was the first time I ran the merge.
They appeared in the Contact page after refreshing half an hour later
Hi there,
To help us better understand the state of your instance, please navigate to the page Data > Unify. Within this page choose the tab "Match" and review the results of the match process. We recommend you consult this section of our documentation: Match entities for data unification - Dynamics 365 Customer Insights | Microsoft Docs for explanation.
To share the state of your instance with this thread, take a screenshot of the key metrics. Example from the documentation:
Best regard,
Nils Keller
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