CRM queue search result jumps back to the queue “Queues I'm a member of”

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Posted on by Seemorgh

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I am having a very strange problem in CRM 2016 SP1 on-premise. When I go the Work module page, the queue defaults to "Queues I'm a member of". Then when I select another queue from the drop down list and search for some data in the list by typing it in the Quick Find field ("search for records" field) and press the search button, the queue is set back to the above mentioned default queue.

How can I get the search result to stay on the queue I selected?

I have system admin rights and a member of the root business unit and I am able to see work items in all other queues.

Any help is greatly appreciated.

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