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Customer experience | Sales, Customer Insights,...

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Dynamics 365 Customer Voice USL: Unable to open project ...

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Posted on by Community member

Hi,

I get this error message when I click any project container or survey within Customer Voice:

Unable to open project due to missing permissions in the environment. Contact your admin.

I am the Owner made no changes and suddenly last week I no longer have access. How to resolve this?

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Fiona_Tiernan 421 Moderator on at

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Hi,

Could it be possible that someone else has edited your security role giving access to Customer Voice? It may be worth checking that you still have the correct privileges assigned: https://learn.microsoft.com/en-us/dynamics365/customer-voice/connect-environment#privileges-required

If this answer was helpful, please consider marking it as verified :) Any questions please let me know, and I will try my best to answer them!

Kind regards,
Fiona

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