web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Dynamics 365 Customer ...

Customer experience | Sales, Customer Insights,...

Suggested Answer

Dynamics 365 Customer Voice USL: Unable to open project ...

(1) Share

Report

Report

Posted on by Community member

Hi,

I get this error message when I click any project container or survey within Customer Voice:

Unable to open project due to missing permissions in the environment. Contact your admin.

I am the Owner made no changes and suddenly last week I no longer have access. How to resolve this?

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

Fiona_Tiernan 388 Moderator on at

Like (0)

Report

Hi,

Could it be possible that someone else has edited your security role giving access to Customer Voice? It may be worth checking that you still have the correct privileges assigned: https://learn.microsoft.com/en-us/dynamics365/customer-voice/connect-environment#privileges-required

If this answer was helpful, please consider marking it as verified :) Any questions please let me know, and I will try my best to answer them!

Kind regards,
Fiona

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1

Tom_Gioielli 83 Super User 2025 Season 2

#2

Gerardo Rentería Ga... 49 Most Valuable Professional

#3

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans