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Customer experience | Sales, Customer Insights,...
Answered

New account created via WebAPI not appearing in account views.

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Posted on by 25

I've setup a server side java app to make WebAPI calls and have been able to successfully create accounts with ownership to a team I am a member of, yet these accounts do not show in any account view.

When I query the the account I can see the correct ownership:

myorg.crm.dynamics.com/.../accounts(d450088c-9bc7-eb11-bacc-000d3a112a9d)

{"@odata.context":"myorg.crm.dynamics.com/.../$metadata
owningteam(name),
owninguser(fullname))/$entity",
"@odata.etag":"W/\"5747250\"",
"name":"TEST ACCOUNT 6-7.1",
"accountid":"d450088c-9bc7-eb11-bacc-000d3a112a9d",
"owningteam":{"@odata.etag":"W/\"1688787\"",
"name":"myorg",
"teamid":"d9653907-c799-eb11-b1ac-000d3a9dfae9",
"ownerid":"d9653907-c799-eb11-b1ac-000d3a9dfae9"},
"owninguser":null
}

I have verified I am a member of the team.

Is there something else to check?

Thanks

I have the same question (0)
  • Verified answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    What view do you use to check the data in DataVerse? Have you tried the "All Accounts" view or something like that?

  • JDCv2.0 Profile Picture
    25 on at

    And there it is. Something so obvious. Thank you very much. I just needed to switch the view.

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