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Suggested answer

Switch to different portal in Dynamics 365 marketing

Posted on by Microsoft Employee

Hi, 

Our dev environment is pointing to "Access to worksite portal" (image 1). I have to switch to "Event portal". How i can switch it. 

The event portal was already added to the dev environment (image 2). 

i tried to follow this document https://docs.microsoft.com/en-us/powerapps/maker/portals/admin/change-dynamics-instance

when I try it, I don't see the Event Portal option under "Select portal to be deployed" section. 

image 1

pastedimage1643150485029v1.png

image 2

pastedimage1643150561699v2.png

thank you,

Siva

  • Suggested answer
    CRMJetty Profile Picture
    CRMJetty 3,508 on at
    RE: Switch to different portal in Dynamics 365 marketing

    Hello Dynamics 365 Marketing,

    Pls refer this article,

    https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/445849/switch-to-different-portal-in-dynamics-365-marketing


    I hope it helps,

    Thanks.

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365.

  • Suggested answer
    SivaR Profile Picture
    SivaR 459 on at
    RE: Switch to different portal in Dynamics 365 marketing

    I followed the instructions via https://docs.microsoft.com/en-us/dynamics365/marketing/portal-optional#add-portal-integration-to-an-existing-marketing-instance.  For step #4, use the URL that i had before (https://abc-dev.microsoftcrmportals.com). for step #4 I used abc-dev to reprovision the dev environment

    this resolved my issue.

    Regards,

    Siva

  • SivaR Profile Picture
    SivaR 459 on at
    RE: Switch to different portal in Dynamics 365 marketing

    Sorry as in the image, Dev environment is pointing to the Return to the Workplace portal. i need to switch it to the Event portal.

    pastedimage1643202664208v1.png

    thank you,

    Siva

  • Nya Profile Picture
    Nya 29,056 on at
    RE: Switch to different portal in Dynamics 365 marketing

    Hi Siva,

    The image 1 you provided seems not to be able to correspond to what you describe.

    Would you please check if you attached the proper image?

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