Issue using Microsoft.CIFramework.notifyEvent api to generate notifications

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Posted on by ED-08052113-0

We are facing the following issue when using Microsoft.CIFramework.notifyEvent api to generate notifications with template configured as msdyn_desktopnotificationmode = 509180001 (When app is in background), it should only show the notification when the app is in background, but currently is always showing the notification.

Ex: templateExample configured as msdyn_desktopnotificationmode = 509180001;

var input = {
templateName: "templateExample",
templateParameters: {},
correlationId: "voice",
cancellationToken: "cancellationtoken123"
};

Microsoft.CIFramework.notifyEvent(input).then(
function success(result) {
console.log(result);
},
function (error) {
console.log(error.message);
}
);

Categories:

Power Platform integration

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Muhammad Shahzad Sh... 2,373 Most Valuable Professional on at

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notifyEvent does not currently respect the msdyn_desktopnotificationmode setting in notification templates. It always shows the notification, regardless of whether the app is in the foreground or background.

You need to programmatically check app visibility using Microsoft.CIFramework.getClientState() before calling notifyEvent. Only trigger the notification when the app is in the background.

Microsoft.CIFramework.getClientState().then(function (state) {
    if (state.appState === "Background") {
        var input = {
            templateName: "templateExample",
            templateParameters: {},
            correlationId: "voice",
            cancellationToken: "cancellationtoken123"
        };
        Microsoft.CIFramework.notifyEvent(input);
    }
});

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