Hello,
Can anyone help me on how to create new leads instead of updateing closed leads?
We are working with forms on our website. and the form matching is inplace.
When a lead is disqualified or qualified to an opportunity, the lead is "closed"
If this person submits a form the closed lead is updated. This is not what i want, i want to create a NEW lead.
Is this possible? how can i realize this? In the form matching, i can not add a matching criteria on status.
Hope anyone can help
Best Marco