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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / UCI Loading Problem
Service | Customer Service, Contact Center, Fie...
Answered

UCI Loading Problem

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Posted on by onurizgi 360

Hello All,

When I was open the UCI screens it goes into endless loop. Anyone knows why? Can you support to me for this subject ? 

CRM Project Details :

Type : Onprimese

Version : 1612 (9.0.21.8)

Screenshot : 


pastedimage1606131789240v1.png

Thanks / Regards.

  • Verified answer
    CRMJetty Profile Picture
    CRMJetty 3,508 on at
    RE: UCI Loading Problem

    Hello,

    pls refer this article,

    https://d365demystified.com/2020/03/16/show-loading-screen-in-dynamics-365-using-client-api-reference/

    https://support.microsoft.com/en-us/help/4558635/uci-dashboard-not-loading-after-the-2003-5-release

    I hope it helps,

    Thanks.

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365

  • onurizgi Profile Picture
    onurizgi 360 on at
    RE: UCI Loading Problem

    Hello Syed.

    I am sorry for my late response. My network screen :

    pastedimage1606280587371v1.png

  • SyedM Profile Picture
    SyedM on at
    RE: UCI Loading Problem

    Please run Dev tool and select Network tab before you try to access this page.

    Check the network traffic relevant to the call and share it here

    This will help to assist you.

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