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Service | Customer Service, Contact Center, Fie...
Unanswered

Customer Service App designer cannot be opened

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Posted on by 23
I am trying to edit customer service hub application of dynamics 365 on-premise version 9.1.
Whenever I open app designer, it shows the app designer a few milliseconds and just shows error as follow.
 
Site map cannot be edited as well. It also shows just /An error occurred. Please try again or contact your system administrator if error persists./
 
I have the same question (0)
  • Dengliang Li Profile Picture
    Microsoft Employee on at
    Hi,
     
    It’s recommended that you raise a support ticket:
    https://admin.powerplatform.microsoft.com/support
     
    Best Regards,
    Dengliang Li
     

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