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GDPR - Clearing Compisite Fields Via Workflow?

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Posted on by 2015crm

390

Hi

For GDPR reasons i have a workflow which anonymises contact records. Im having trouble with the composite address field.

If i set the workflow to clear the field it doesnt work, i understand the address is in an entity of its own but how do i clear it?? or even delete it?

Thanks

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2015crm 390 on at

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RE: GDPR - Clearing Compisite Fields Via Workflow?

This was the correct answer, i thought i had already done as you suggested but i hadnt.
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gdas 50,085 on at

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RE: GDPR - Clearing Compisite Fields Via Workflow?

Hi ,

Composite field is nothing but its taking value from its sub fields , so if you clear sub fields it will automatically change your composite field , but reverse its not possible . It is by design.
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Elliott 125 on at

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RE: GDPR - Clearing Compisite Fields Via Workflow?

Hi,

You would need to clear each of the fields that make up the address composite field individually.

E.g. Address 1 street 1, Address 1 street 2 etc...

If you have additional address records, other than just the ones create by the address fields on the contact, related to your contact records you would need to delete those as well.

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