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Service | Customer Service, Contact Center, Fie...
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Renamed Environment is not renamed within Guides and has original name

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Posted on by 35
I had a (default) environment which I renamed within https://admin.powerplatform.microsoft.com/environments 
 
I have waited at least 3-4 days for the changes to propagate. 
 
Unfortunately, the Guides PC application, and the Guides HoloLens 2 application still list the old environment name, even though I have /Reset/ the app data. 
 
How can I get the Guides PC and Guides HoloLens 2 applications to download the latest Environment Names from power platform?   Why is the old environment names still showing up in Guides?   
 
I checked all of the considerations for renaming environments (https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-environments-rename) , but none of them list any issues with Renaming environments for Dynamics 365 Guides.
 
Does anyone else have any issues with renaming environments in Guides, and is there a solution for Guides to fetch the new Envirnoment names from power platform? Am I stuck with this old environment name?   
 
Thanks! 
I have the same question (0)
  • Suggested answer
    RS-05071740-0 Profile Picture
    18 on at
    Hi Everyone,
    After waiting 10 full days, the issue resolved itself.  In my situation, the solution was to wait 10 days.
    I signed into the Guides app on the HoloLens 2 and noticed that the environment is now renamed.  
    No further assistance is required, thank you! 

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