web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Renamed Environment is not renamed within Guides and has original name

(0) ShareShare
ReportReport
Posted on by 35
I had a (default) environment which I renamed within https://admin.powerplatform.microsoft.com/environments 
 
I have waited at least 3-4 days for the changes to propagate. 
 
Unfortunately, the Guides PC application, and the Guides HoloLens 2 application still list the old environment name, even though I have /Reset/ the app data. 
 
How can I get the Guides PC and Guides HoloLens 2 applications to download the latest Environment Names from power platform?   Why is the old environment names still showing up in Guides?   
 
I checked all of the considerations for renaming environments (https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-environments-rename) , but none of them list any issues with Renaming environments for Dynamics 365 Guides.
 
Does anyone else have any issues with renaming environments in Guides, and is there a solution for Guides to fetch the new Envirnoment names from power platform? Am I stuck with this old environment name?   
 
Thanks! 
I have the same question (0)
  • Suggested answer
    RS-05071740-0 Profile Picture
    18 on at
    Hi Everyone,
    After waiting 10 full days, the issue resolved itself.  In my situation, the solution was to wait 10 days.
    I signed into the Guides app on the HoloLens 2 and noticed that the environment is now renamed.  
    No further assistance is required, thank you! 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 73 Super User 2025 Season 2

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 42 Most Valuable Professional

#3
Scott Jackson UK Profile Picture

Scott Jackson UK 22

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans