Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics GP (Archived)

Director of Finance

Posted on by 475

We are implementing GP Dynamics 2013 and trying to create our first PO. Getting the message" purchase order processing setup information is missing or damaged". We have completed all tasks in the setup checklist, and not aware of damaged data.. What other investigation can we do?

*This post is locked for comments

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Director of Finance

    Hi,

    Apart from the above 2 suggestions, please check the below things,

    have you installed & registered Project Accounting?

    If yes, click on the POP Setup window and click on the Project button on the window and save the PA settings and then try. That should resolve the issue.

    also check the below links regarding the same

    support.microsoft.com/.../916687

    http://mdynamicsgp.blogspot.in/2012/02/purchase-order-processing-setup.html

  • Suggested answer
    soma Profile Picture
    soma 24,406 on at
    RE: Director of Finance

    Just open the Purchase Order Processing window and click the Option button to open the POP setup option window then click OK to close that window. Now try again. This will resolve your problem.

    Hope this helps!!!

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Director of Finance

    If you go to Tools->Setup->Purchasing->Purchase Order Processing do you see your settings or do you get an error message? Make sure all the required settings are set.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans