Getting an Unexpected Error when trying to export translations from Dynamic CRM 2013 - PLEASE HELP

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I am using the normal instructions to export translations, and I am getting an Unexpected Error. I go to the solution and click Export Translations.

I get a pop-up that says Unexpected Error. An error has occurred. Try this action again. If the problem continues, check the Microsoft Dynamics CRM Community...

Please help this is really urgent and important.

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Dhaval mistry 810 on at

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Can you share the trace log?

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Community Member on at

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Thank you for your prompt reply, unfortunately there is no download the trace log option, it is completely greyed out, any other place I can get information.

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DH kumar CRM 1,345 on at

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Hi Nitin,

As part of resolution i would say to try few things if you are able to do so.

1. Pls try exporting unmanaged solution and see if you gets any error then place the trace log info which will help to troubleshoot your issue better.

2. is this managed/unmanaged. And try clearing browser cachae or IIS reset once.

3. Pls try following this instruction once step by step url - https://community.dynamics.com/crm/b/magnetismsolutionscrmblog/archive/2013/10/28/translating-address-fields-in-dynamics-microsoft-crm-2013

Thanks

DK

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Dhaval mistry 810 on at

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Please follow below steps! It may helps

www.magnetismsolutions.com/.../translating-address-fields-in-dynamics-microsoft-crm-2013

Or enable the trace and check with trace log. you can get complete idea.

Steps to enable trace

support.microsoft.com/.../907490

Tools to review the trace

crmdiagtool2011.codeplex.com

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DH kumar CRM 1,345 on at

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Hi,

Have you done this check prior to export installations.

Exporting Translations.

Before you export translations you must first install the language packs and provision all the languages you want to have localized. You can export the translations in the web application or by using the ExportTranslationRequest message. For more information, see Export Customized Entity and Field Text for Translation.

msdn.microsoft.com/.../hh670609(v=crm.5).aspx

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Community Member on at

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Thank you so much for your help. I have been able to enable trace logging and this is the error that I got....

>MSCRM Error Report:

--------------------------------------------------------------------------------------------------------

Error: Exception of type 'System.Web.HttpUnhandledException' was thrown.

Error Number: 0x80040216

Error Message: Cannot add duplicate label to label dictionary.

Error Details: Cannot add duplicate label to label dictionary.

Source File: Not available

Line Number: Not available

Request URL: crf01ichiitsst1/.../dlg_exportsolution.aspx;command=exporttranslation

Stack Trace Info: [CrmException: Cannot add duplicate label to label dictionary.]

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yleclerc 1,549 on at

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Hi!

How did you fix that error?

I'm getting the same error.

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Community Member on at

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Any solution found?

Same problem here.

Thx

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